Here's how to manage the subscriptions.
1. Log in to your account
(If you haven't created an account, please create yours first, and you will be able to log in. Having a subscription does not mean you have an account, so please create an account if you haven't.)
2. Manage your subscriptions
When you select the subscription you want to manage, you will be directed to the screen shown below.
Q1. How can you change the shipment schedule?
There are several ways to do it.
a. Choose any day you like from the ”NEXT CHARGE DATE” and click ”UPDATE”.
Shipping in the US takes 2~5 business days from this date.
b. Changing the DELIVERY SCHEDULE
You can choose the shipping cycle from options of every 30/60/90 days.
c. SKIP SHIPMENT
The selected order interval (30, 60, 90 days) remains unchanged; it will simply be skipped this time.
For immediate delivery
After confirming the shipping address and the items, press ORDER NOW.
Q2. If you want to change the quantity of products or product.
Tap PRODUCT
After tapping on "SWAP Product," choose your preferred item from the options displayed.
You can also select a subscription with a different quantity of products here.
(With a 25% discount for one bottle and a 30% discount for two bottles, choosing the 2-bottle pack is a more cost-effective option!)
Pro Tip: If you opt for bi-monthly deliveries of 2 bottles instead of a monthly delivery of 1 bottle, you'll receive a 30% discount. This is not only cost-effective, but also environmentally friendly as it helps reduce the frequency of deliveries and the amount of packaging waste. Let's be kind to the earth!
You can also learn how to apply the discount code from this page.
If you need any additional support, please feel free to email us at hello@rskoso.com.
Let’s get started!
